Returns policy details

If for any reason, you are not completely satisfied with your purchase, we will gladly accept the return of merchandise for exchange or refund within thirty 14 days of purchase, provided that the item is clean and unused.Please take care to read goods care information labels, as we will not give a refund for, or exchange, goods that have been damaged when cleaning, ironing or in the wash.

We will require proof of purchase for all returns and exchanges and in the event of a refund, we will credit your original method of payment for the merchandise purchase price. The customer shall be responsible for the cost of shipping returned or exchanged merchandise to us.

 If you noticed any damage we can claim compensation for you to the courier. Parts damaged in transit will be replaced free of charge. If you don’t want to receive a replacement product a refund can be issued . The buyer responsibility is to check and report damage caused during transport and any other damages.

Report must be made the same day from the signing of receiving the parcel. We want you to send us photos of the damages on our e-mail. When report will be made day after or following days of receiving the parcel then any claims will not be considered.

Returns policy details

In order to return the item/s, you must take reasonable care of the item/s and it must be returned in re-sellable condition in original packaging. You will be responsible for the shipping cost  from your address. 

Items must be in new and unused condition. A product with dirt or wear and tear will be returned to the customer with no action taken. also you need  provided that the goods are returned complete, in original condition and in their original packaging.For reasons of health, safety and hygiene, we are unable to refund or replace any of our goods which are intended to be used in contact with skin, such as all bedding items which have been returned in a used condition, including but not limited to, removed from their original packaging, stained, covered with human hair or animal hair, smell of perfume or any other odour, different box, or missing or damaged internal packaging.